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v18.21
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Features

Everything you need to capture, engage, convert and serve customers — in one connected platform.

38 modules · one login

One platform instead of ten tools

CRM, WhatsApp, calling, marketing, billing and operations — connected, so every customer conversation lives in one place.

Popular Leads & Sales CRM

Pipelines, scoring, round-robin routing and follow-up reminders.

Popular WhatsApp Business

Official API + WhatsApp Web: campaigns, shared inbox, templates.

Popular Smart Forms

Multi-step forms, OTP, landing forms — every entry becomes a lead.

Popular IVR & Cloud Calling

Auto call-backs, click-to-call, recordings and call analytics.

Popular Customer Portal

Customers see invoices, tickets and documents securely.

Popular SMS & DLT

Transactional and promotional SMS with DLT templates.

AI Voice Agents

Human-like AI agents that call, qualify and book 24/7.

Email Marketing

Drag-and-drop campaigns, drips, tracking and auto-replies.

Social Media Suite

Schedule posts, reply to comments and DMs from one place.

Lead Ads Sync

Meta & Google lead ads land in the CRM in real time.

Bot Builder

No-code chatbots for WhatsApp, Instagram and your website.

Omnichannel Inbox

WhatsApp, Instagram, Messenger and web chat in one team inbox.

Calendar & Booking

Booking pages, reminders, round-robin and Google sync.

AI Website Builder

Launch a fast website with AI in minutes — no code.

Online Store

Catalogue, cart, payments and WhatsApp ordering.

Point of Sale

Fast billing counter with e-receipts on WhatsApp.

Invoices & Accounting

GST invoices, payment links, subscriptions and ledgers.

Proposals & Quotes

Beautiful proposals and quotations customers accept online.

Contracts & E-Sign

Send, track and e-sign contracts with audit trails.

HRM & Payroll

Attendance, leave, payroll and employee self-service.

Projects & Tasks

Gantt, timesheets, budgets and client portals.

Helpdesk & Tickets

SLA-driven ticketing with CSAT and canned replies.

Knowledge Base

A public help centre and internal wiki in one.

Drive & Files

Secure file storage with share links and folders.

Docs, Sheets & Slides

Create and share documents without leaving the CRM.

Inventory & Warehouse

Stock, batches, serials, transfers and pick-pack.

Shipping & Logistics

Courier integrations, tracking, COD and own fleet.

Procurement

Requisitions, RFQs, purchase orders and GRN.

Manufacturing

BOMs, work orders, job cards, MRP and QC.

Reviews & Reputation

Collect 5-star reviews automatically and reply with AI.

Customer 360

Every touchpoint, payment and conversation on one screen.

Digital vCard & NFC

Smart business cards with NFC tap and lead capture.

Reports & BI

Dashboards, scheduled reports and AI insights.

AI Assistant

Write replies, posts, emails and summaries with AI.

Video Meetings

Instant Google Meet links on bookings and leads.

Events & Workshops

Public sign-up pages, batches, payments and attendance.

Memberships

Plans, renewals, member passes and check-ins.

Mobile App

Android & iOS apps for your whole team.

Automation

Every enquiry answered in under 60 seconds

The moment someone fills your form, the platform takes over: a WhatsApp message, an email and a phone call — automatically, day or night.

Form submittedOn your website, landing page, ad or QR code
0 sec
Lead created & assignedDe-duplicated, scored and routed to the right person
1 sec
WhatsApp message sentPersonalised greeting, brochure or booking link
Instant
Email deliveredBranded welcome email with all the details
Instant
Automatic IVR callYour team is bridged to the customer, call recorded
2 min
Follow-ups & remindersTasks, nudges and drip messages until they convert
Day 1-30
Messages, delays and call routing are fully editable from your admin panel.
Calling customer…IVR · agent connected
Email deliveredOpened just now
Features

Everything Loans, NBFCs & Financial Advisors needs to grow faster

Capture loan enquiries from your website and ads, share document checklists on WhatsApp, auto-call applicants and move files from lead to disbursal faster.

  admin.thedeliveryboy.in/leads
Loan files todayLive
New leads142
Logged in38
Disbursed12
DC
Deepak ChauhanBusiness loan · 15L
Docs
PG
Pooja GuptaHome loan · 48L
Credit
SQ
Sameer QureshiPersonal loan · 3L
New

Every enquiry, one pipeline

Website eligibility forms, Meta and Google lead ads, DSA links and branch walk-ins flow into one loan pipeline.

Instant WhatsApp checklist

Applicants get an eligibility note, EMI estimate and the exact document list on WhatsApp seconds after they apply.

Auto IVR call-back

IVR connects the applicant to the right loan officer within two minutes, with the call recorded on the file.

Secure document upload

Applicants upload KYC, bank statements and ITRs on a secure link, and the file moves ahead once documents are complete.

Stage-wise loan pipeline

Track every file from lead to login, credit, sanction and disbursal with turnaround alerts at each stage.

EMI & cross-sell reminders

Send EMI due reminders, top-up offers and insurance cross-sell on WhatsApp and SMS to existing borrowers.

How it works

From first enquiry to loyal customer

Set it up once in an afternoon. The platform runs it every day after that.

1

Capture

Every loan enquiry from website, ads, DSAs and branches is captured with its source and amount.

2

Engage

WhatsApp document checklist, email and an IVR call from a loan officer go out within minutes.

3

Process

Collect documents online and move the file through login, credit and sanction.

4

Disburse

Disburse, then automate EMI reminders, top-ups and cross-sell to every borrower.

Mobile app

Your whole business, in your pocket

Android and iOS apps for owners and field teams — reply on WhatsApp, call leads, update deals and get instant alerts wherever you are.

  • Push alerts the second a new lead arrives
  • One-tap call, WhatsApp and email from every lead
  • Shared inbox, tasks, invoices and reports on the go
  • Works for owners, sales reps, agents and field staff
Good morning 👋
New leads142today · +18%
DC
Deepak ChauhanBusiness loan · 15L
Docs
PG
Pooja GuptaHome loan · 48L
Credit
SQ
Sameer QureshiPersonal loan · 3L
New
RK
Revathi KrishnanGold loan · 2.4L
Disbursed

Ready to disburse more loans, faster?

See how NBFCs, DSAs and advisors cut lead-to-disbursal time with instant WhatsApp replies and automatic call-backs.